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Month: October 2014

Tips: Enable Lync 2013 Message Auto Archiving

If you are wondering why your Lync is not keeping IM conversation history, you can take a look at Lync Options > Personal.

In my case, these two checkboxes were grayed out. I haven’t thoroughly investigate if this restriction is imposed by Lync Administrator in my¬†organization.

Lync

Thankfully these two settings can be overriden by modifying your Windows registry. Tested and working.

Open your registry editor (regedit.exe) and navigate to these two keys.

HKEY_CURRENT_USER / SOFTWARE / MICROSOFT / COMMUNICATOR / CallLogAutoArchivingPolicy

HKEY_CURRENT_USER / SOFTWARE / MICROSOFT / COMMUNICATOR / ImAutoArchivingPolicy

Double click those keys and change the hex value from 0 to 1. Restart your Lync and Microsoft Outlook.

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Update: As expected, GPO reverted back the setting and disabled IM Archiving on my Lync 2013. I raised a ticket to Service Desk and asked them to enable this function and was told by the agent that it is organization policy to disable chat logging. Boo.

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